Kozasko prides itself on offering a level of customer service that matches the quality of our footwear. 

However, if you are not happy with the product you receive, you can exchange it within 7 days of the purchase date. The shoes must be in unused condition, along with the original packaging and the purchase invoice. Shoes showing any signs of being worn, including scratch marks, stains and scuffed soles, will not be eligible for exchange.

All our products are checked for damages and other defects prior to dispatch, but should you receive an item that has been damaged during transit, please contact us immediately by either mailing at [email protected] or calling at 9599001894.

Disclaimer: Since we only use the finest quality leather and expert craftsmanship to create the perfect pair of shoes for you, please note that we do not offer returns for reasons related to the natural quality of the leather products.